Elsie Khakasa Onsongo

Mobile money innovation is at the centre of a sociotechnical transformation in the financial services sector in Kenya that saw changes in the regulatory framework, in market shares, user practices and social networks across multiple regimes. While sociotechnical transitions often take about 50 years, the mobile money revolution in Kenya has taken only 15 years, … from Inclusive Innovation and Rapid Sociotechnical Transitions: The Case of Mobile Money in Kenya

Blog and video focusing on the M-Pesa mobile money system in Kenya, which illustrates that Transformative Innovation Policy – through inclusive goals, experimentation, user involvement, and supportive regulation – can rapidly reduce inequality and improve the livelihoods of marginalised communities by enabling system-level social change. How to address inequality in society, with all its associated … from Addressing inequality through Transformative Innovation Policy in Kenya